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  • LEGAL DOCUMENT

TutorCloud: Cookie Policy

Effective Date: 24th January 2026

This Cookie Policy explains how TutorCloud India Private Limited (“TutorCloud”, “we”, “us”, “our”) uses cookies and similar technologies on the TutorCloud.AI website and applications (the “Services”) when accessed from India. It should be read together with our Privacy Policy (Part I) and Terms of Use (Part II).

Cookie Usage

Transparent disclosure of
how we use cookies

Student Protection

No tracking or
advertising for children

User Control

Manage your cookie
preferences

[CPRA Notice Principles | APP 1 | DPDP Transparency Obligation]
Cookies are small text files placed on your device when you visit a website or use an online platform. Cookies
help platforms function correctly, remain secure, and improve usability.

[Data Minimization Principle | Purpose Limitation]
TutorCloud uses limited and necessary cookies only.

[CPRA §1798.140 | APP 6 | DPDP Purpose Limitation]
These cookies are required for:

  • User authentication
  • Session management
  • Security and fraud prevention
  • Load balancing and system reliability

These cookies cannot be disabled because the platform would not function without them.

[APP 3 | DPDP §6]
These cookies help:

  • Remember user preferences
  • Improve platform usability
  • Maintain language or accessibility settings

[CPRA Opt-out Principles | APP 5 | DPDP Notice Requirement]
TutorCloud may use limited analytics cookies to understand:

  • Platform usage patterns
  • Feature performance
  • Error diagnostics

Analytics data is:

  • Aggregated where possible
  • Not used for profiling children
  • Not shared for advertising purposes

[Children’s Data Protection Standards | COPPA §312.5]
TutorCloud does not use:

  • Advertising cookies
  • Behavioral tracking cookies
  • Cross-site tracking cookies
  • Cookies for marketing to students or children

Student data is never used for targeted advertising.

[COPPA | FERPA | DPDP Child Data Obligations]
When students use TutorCloud:

  • Cookies are used only to support educational functionality
  • No cookies are used to track children across other websites
  • No data collected via cookies is used for marketing

This applies to both school-linked and independent student accounts.

[User Control Principles | CPRA | APP 12]
You may manage or disable cookies through your browser settings. Please note that disabling necessary cookies
may affect platform functionality.
Where required by law, cookie consent mechanisms will be provided.

[Vendor Accountability | APP 8 | DPDP Cross-border Safeguards]
TutorCloud limits third-party cookies to essential service providers that support:

  • Platform security
  • Infrastructure reliability

All such providers are bound by contractual data protection obligations. Such use operates within Tutor Cloud’s
internal
security and risk management framework.

[Transparency Obligation]
We may update this Cookie Policy to reflect changes in law or platform functionality. Material changes will be
communicated through the platform.

[Accountability Requirement]
For questions about cookies or data use:
Privacy Officer
TutorCloud
Email: [[email protected]]

Capitalized terms used but not defined in this Cookie Policy shall have the meanings assigned to them in the
TutorCloud Definitions & Glossary.

Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device, remember your preferences, and provide certain functionality. Similar technologies include pixel tags, local storage, session storage, software development kits (SDKs), and web beacons — collectively referred to in this Policy as “Cookies”.

Cookies may be first-party (set by TutorCloud) or third-party (set by a service provider we use). They may be session cookies (deleted when you close your browser) or persistent cookies (stored for a defined period).

We use a minimal set of Cookies, grouped into the following categories:
Category Purpose Retention
Strictly Necessary Enable core functionality such as login, session persistence, security (including CSRF and fraud protection), and load balancing. These cannot be disabled through the consent interface as the Services cannot function without them. Session or up to 12 months
Preferences Remember your preferences such as language, region, theme, and interface settings so we can personalise your experience. Up to 12 months
Analytics (privacy-preserving) Help us understand aggregated usage patterns, feature adoption, error rates, and performance so we can improve the Services. We configure analytics tools to anonymise IP addresses and to prohibit cross-site tracking and re-identification. Up to 13 months
We do not currently use marketing/advertising Cookies on the India Services for behavioural targeting or third-party ad networks. Should this change, we will update this Policy and obtain your consent before any such Cookies are set.

Some Cookies may be set by third-party providers we engage to deliver core service functions — for example, authentication (SSO providers), classroom/rostering integrations, payment processors, and communication or video-conferencing tools that you or your Institution activate. These providers process cookie data under their own privacy policies. We do not permit third parties to use Cookies set through the Services for cross-site behavioural advertising directed at our Users.

You have several options to manage Cookies:

  • Cookie consent banner — on your first visit and thereafter through the “Cookie Preferences” link in the footer, you may accept, reject, or customise non-essential Cookies.
  • Browser settings — most browsers allow you to view, delete, and block Cookies. Refer to your browser’s help documentation.
  • Device settings — mobile operating systems allow you to limit ad tracking and reset advertising identifiers.
  • Do Not Track (DNT) — we honour DNT signals for non-essential Cookies where technically feasible.

Please note: disabling Strictly Necessary Cookies will impair the functionality of the Services (e.g., you may not be able to log in).

  • For Cookies that require consent under the DPDPA (i.e., those that involve processing of personal data beyond what is strictly necessary), we present a clear and specific consent notice before setting the Cookie.
  • For Users under 18, only Strictly Necessary Cookies are set until verifiable parental consent is obtained for additional Cookies (if any).
  • You may withdraw your consent to non-essential Cookies at any time through the Cookie Preferences interface. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
  • In institutional contexts, the Institution may configure permitted Cookie categories on behalf of its users, in accordance with the Institution’s Data Processing Agreement with TutorCloud.

Contact and Updates

We may update this Cookie Policy from time to time. The latest version will always be available at https://tutorcloud.ai/cookie-policy/ with the effective date at the top of this document.

For questions about our use of Cookies, please contact:

TutorCloud India Private Limited

#31, 4th Floor, Above A2B Restaurant, Hebbal Outer Ring Road,

Bengaluru, Karnataka 560094
Email: [email protected]
Grievance Officer: [email protected]

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